Shipping & Delivery
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Shipping & Delivery




How long will it take to receive my order?
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Orders placed before 3pm eastern time will normally be processed and shipped by the following business day. For orders received after 3pm, they will generally be processed and shipped on the second business day. For example if you place your order after 3pm on Monday the order will ship on Wednesday. Business days do not include Saturday and Sunday and all Holidays. Please allow additional processing time if you order is placed on a weekend or holiday. Once an order is processed, speed of delivery will be determined as follows based on the shipping mode selected:

  • Standard (in transit 3-5 business days)
  • Priority (in transit 2-3 business days)
  • Express (in transit 1-2 business days)
  • Gift Card Orders are shipped via USPS First Class Mail. First Class mail will be delivered within 8 business days

Standard shipping carriers include FedEx and U.S Postal Service (USPS). FedEx Ground is used in lieu of FedEx SmartPost with standard shipping for items over a certain weight threshold. Please note that FedEx SmartPost is delivered via USPS. Priority and Express orders will be shipped FedEx regardless of the weight.

If an item is not available for immediate processing or will take extra time to prepare for shipping, this is generally indicated on the product page or will be indicated during the checkout process. A disclosure will appear stating that an item "Usually ships in XX days" or similar language. These items will ship using standard shipping.

How is the shipping cost calculated?
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You will pay a shipping rate based on the weight and size of the order. Large or heavy items may include an oversized handling fee. Total shipping fees are shown in your shopping cart. Please refer to the following shipping table:

Note: Shipping weight calculated in cart may differ from weights listed on product pages due to size and actual weight of the item.

Standard Shipping Lower 48 AK HI PR
Up to 10 lbs $7.99 $24.99 $19.99 $9.99
Between 10 - 20 lbs $9.99 $34.99 $29.99 $17.99
Between 20 - 30 lbs $14.99 $39.99 $34.99 $25.99
Between 30 - 50 lbs $19.99 $54.99 $49.99 $32.99
Between 50 - 70 lbs $24.99 $74.99 $74.99 $44.99
Between 70 - 100 lbs $29.99 $99.99 $99.99 $64.99
Over 100 lbs $49.99 $124.99 $124.99 $74.99
Priority Shipping Lower 48 AK HI PR
Up to 10 lbs $14.99 $24.99 $19.99 N/A
Between 10 - 20 lbs $19.99 $34.99 $29.99 N/A
Between 20 - 30 lbs $29.99 $39.99 $34.99 N/A
Between 30 - 50 lbs $39.99 $54.99 $49.99 N/A
Between 50 - 70 lbs $49.99 $74.99 $74.99 N/A
Between 70 - 100 lbs $59.99 $99.99 $99.99 N/A
Over 100 lbs $99.99 $124.99 $124.99 N/A
Express Shipping Lower 48 AK HI PR
Up to 10 lbs $19.99 $34.99 $29.99 $22.99
Between 10 - 20 lbs $24.99 $44.99 $39.99 $29.99
Between 20 - 30 lbs $34.99 $54.99 $49.99 $39.99
Between 30 - 50 lbs $44.99 $69.99 $64.99 $49.99
Between 50 - 70 lbs $59.99 $89.99 $89.99 $69.99
Between 70 - 100 lbs $69.99 $109.99 $109.99 $89.99
Over 100 lbs $109.99 $149.99 $149.99 $124.99

When Free Shipping is offered as part of a promotion, we will ship all items via Standard Shipping unless otherwise noted.

Why Didn’t My Order Qualify for FREE shipping?
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1. You did not meet the required spending threshold (before taxes and shipping charges)
2. You did not select Standard Shipping
3. Your order is shipping to Puerto Rico, Alaska or Hawaii
4. There is an item in your order that weighs 10 lbs. or more.

Shipping Restrictions
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We do not deliver to P.O. boxes or military (APO, FPO, PSC) boxes. We deliver to all 50 states plus Puerto Rico. Certain items may be excluded for delivery to Puerto Rico. This will be indicated on the product page.

Undeliverable Packages
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Occasionally packages are returned to us as undeliverable by the carrier. When the carrier returns an undeliverable package to us, we will cancel the order and refund the purchase price less the shipping charges. Here are a few reasons packages may be returned to us as undeliverable:

  • Incorrect Address - If the address is incorrect or outdated, the carrier or the unintended recipient usually returns the package to us. Please double-check your address carefully when placing a new order.
  • Failed Delivery Attempts - Most of our carriers make three attempts to deliver a package. If the driver believes it is best to obtain a signature but no one is present to accept the delivery, after three attempts, the package will be returned to us. Orders shipped by freight carrier may have other conditions.
  • Refused by the Recipient - If a gift recipient is not expecting a gift, the recipient may refuse the package if they believe it was sent in error. If you want to send a gift, we strongly suggest that you let the recipient know that a gift is on the way.

International Shipping
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Burlington Stores (Burlington.com) has partnered with MyUS.com to offer International Shipping to our customers. MyUS.com membership offers deeply discounted international shipping rates to more than 220 countries and territories. Joining MyUS means that you can buy everything you love from Burlington Stores, and ship to your door! Once you sign up for a MyUS membership, you will receive a personal US mailing address that allows you to shop the US tax-free. After you've sent purchases to that address, MyUS will receive your packages, prepare them for international shipment, and send them to you worldwide.MyUS.com also prepares customs paperwork for your shipments.

If you choose to use MyUS.com to ship your order outside of the continental United States, Alaska, Hawaii or Puerto Rico, then we consider your MyUS address to be the destination for your order. Once your order safely reaches MyUS.com warehouses in the USA, they take responsibility for loss or damage while it is at their facility. MyUS.com also offers insurance for your package that covers loss or damage from the time your package leaves their facility until the time it is delivered to your home. We recommend that you review their insurance options for international shipments before you place your order.

Click on the logo below to sign up for a MyUS.com account and receive your MyUS.com address to use at checkout. Register today to get discounted shipping options worldwide.

Have Your Very Own U.S. Mailing Address

The Details

  1. Choose your MyUS.com membership type, create your account and receive your US address.
  2. Use the US address provided by MyUS.com as your shipping address when placing your international order with Burlington.
  3. Once we ship your order to your MyUS address, MyUS.com will manage the international shipping of your order.

Pricing/Oversized Items

With the innovative MyUS TruePrice system, our members pay what it weighs. That means no surprises or hidden costs. In 2018, MyUS TruePrice saved our members over $25 million in shipping costs! - *Applies to international shipping from the USA via DHL, FedEx, and UPS and "Budget Carrier" options. Excludes oversized shipments and palletized shipments. Oversized shipments are those with linear dimensions (total Length + Width + Height) greater than 80 inches (203 cm).

Dangerous Goods

Dangerous goods/hazardous materials are items that require special handling, additional packaging and labeling to be transported internationally.

These items may or may not be allowed to ship to your country. Shipping dangerous goods is country-specific, and may also depend on the courier you choose, including DHL or Fedex. USPS or UPS cannot ship dangerous goods. Even if your country allows the import of an item, the carrier may not be licensed to handle and transport dangerous goods.

Items considered to be dangerous goods include: flammable items or items under pressure (e.g., hairspray, spray paint, lighters, nail polish and perfume). Dangerous goods items may be required to ship separately from non-dangerous goods items.

Additional restrictions may apply to your destination; the MyUS.com website has a complete list of prohibited items for different countries https://www.myus.com/benefits/shipping/customs-help/restrictions/