Shipping & Delivery
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Shipping & Delivery

How long will it take to receive my order?
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Orders placed before 3pm eastern time will normally be processed and shipped by the following business day. For orders received after 3pm, they will generally be processed and shipped on the second business day. For example if you place your order after 3pm on Monday the order will ship on Wednesday. Business days do not include Saturday and Sunday and all Holidays. Please allow additional processing time if you order is placed on a weekend or holiday. Once an order is processed, speed of delivery will be determined as follows based on the shipping mode selected:

  • Standard (in transit 3-5 business days)
  • Priority (in transit 2-3 business days)
  • Express (in transit 1-2 business days)
  • Gift Card Orders are shipped via USPS First Class Mail. First Class mail will be delivered within 8 business days

Standard shipping carriers include FedEx and U.S Postal Service (USPS). FedEx Ground is used in lieu of FedEx SmartPost with standard shipping for items over a certain weight threshold. Please note that FedEx SmartPost is delivered via USPS. Priority and Express orders will be shipped FedEx regardless of the weight.

If an item is not available for immediate processing or will take extra time to prepare for shipping, this is generally indicated on the product page or will be indicated during the checkout process. A disclosure will appear stating that an item "Usually ships in XX days" or similar language. These items will ship using standard shipping.

How is the shipping cost calculated?
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You will pay a shipping rate based on the weight and size of the order. Large or heavy items may include an oversized handling fee. Total shipping fees are shown in your shopping cart. Please refer to the following shipping table:

Note: Shipping weight calculated in cart may differ from weights listed on product pages due to size and actual weight of the item.

Standard Shipping Lower 48 AK HI PR
Up to 10 lbs $7.99 $24.99 $19.99 $9.99
Between 10 - 20 lbs $9.99 $34.99 $29.99 $17.99
Between 20 - 30 lbs $14.99 $39.99 $34.99 $25.99
Between 30 - 50 lbs $19.99 $54.99 $49.99 $32.99
Between 50 - 70 lbs $24.99 $74.99 $74.99 $44.99
Between 70 - 100 lbs $29.99 $99.99 $99.99 $64.99
Over 100 lbs $49.99 $124.99 $124.99 $74.99
Priority Shipping Lower 48 AK HI PR
Up to 10 lbs $14.99 $24.99 $19.99 N/A
Between 10 - 20 lbs $19.99 $34.99 $29.99 N/A
Between 20 - 30 lbs $29.99 $39.99 $34.99 N/A
Between 30 - 50 lbs $39.99 $54.99 $49.99 N/A
Between 50 - 70 lbs $49.99 $74.99 $74.99 N/A
Between 70 - 100 lbs $59.99 $99.99 $99.99 N/A
Over 100 lbs $99.99 $124.99 $124.99 N/A
Express Shipping Lower 48 AK HI PR
Up to 10 lbs $19.99 $34.99 $29.99 $22.99
Between 10 - 20 lbs $24.99 $44.99 $39.99 $29.99
Between 20 - 30 lbs $34.99 $54.99 $49.99 $39.99
Between 30 - 50 lbs $44.99 $69.99 $64.99 $49.99
Between 50 - 70 lbs $59.99 $89.99 $89.99 $69.99
Between 70 - 100 lbs $69.99 $109.99 $109.99 $89.99
Over 100 lbs $109.99 $149.99 $149.99 $124.99

When Free Shipping is offered as part of a promotion, we will ship all items via Standard Shipping unless otherwise noted.

Why Didn’t My Order Qualify for FREE shipping?
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1. You did not meet the required spending threshold (before taxes and shipping charges)
2. You did not select Standard Shipping
3. Your order is shipping to Puerto Rico, Alaska or Hawaii
4. There is an item in your order that weighs 10 lbs. or more.

Shipping Restrictions
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We do not deliver to P.O. boxes or military (APO, FPO, PSC) boxes. We deliver to all 50 states plus Puerto Rico. Certain items may be excluded for delivery to Puerto Rico. This will be indicated on the product page.

Undeliverable Packages
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Occasionally packages are returned to us as undeliverable by the carrier. When the carrier returns an undeliverable package to us, we will cancel the order and refund the purchase price less the shipping charges. Here are a few reasons packages may be returned to us as undeliverable:

  • Incorrect Address - If the address is incorrect or outdated, the carrier or the unintended recipient usually returns the package to us. Please double-check your address carefully when placing a new order.
  • Failed Delivery Attempts - Most of our carriers make three attempts to deliver a package. If the driver believes it is best to obtain a signature but no one is present to accept the delivery, after three attempts, the package will be returned to us. Orders shipped by freight carrier may have other conditions.
  • Refused by the Recipient - If a gift recipient is not expecting a gift, the recipient may refuse the package if they believe it was sent in error. If you want to send a gift, we strongly suggest that you let the recipient know that a gift is on the way.